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Batterbee staff did a outstanding job from the time I called for inspection on my roof to help me file a claim for manufacture defect product, to the bid I received and explaining all the details of the product to be use on the re roof and time frame it would take. I would recommend this company to anyone who needs any kind of roofing done.
The decision to replace one's roof is the single most important decision on the part of a homeowner so it is crucial to seek out a qualified roofing company in the midst of a crowded field. In my opinion, this search should begin by asking neighbors that have had a recent roof replacement. You can make this process easier by having your fingers do the walking by calling and setting up an appointment to have a representative come to your home and evaluate the the condition of your roof. Having gone through this process with three different companies, I can attest to the fact that Batterbee Roofing is head and shoulders over the companies serving the area. I base my review on the following: 1) The team approach used by the company in addressing all the facets of roof replacement that beginning with working with you and your insurance company through the installation of a quality roof to meet local weather issues common to our area. 2) A local office support staff to serve the owner. when the need arises. 3) A professional,highly qualified group of installers lead by a foreman on site to answer any questions that might arise. And lastly, they are there for you when the work is completed with timely tips on other homeowner issues. Good luck on your journey, Charles Webb
From day one of calling to set up a quote to deciding for them to put the roof on their customer service is amazing. They kept us informed from day one what to expect. our Super Chris called us the night before to let us know what time they would be there and what to expect during the day. Chris Garcia came out with his crew and did and amazing job installing and cleaning up the area. We are so pleased everything was done in one day and everyone was very professional and extremely polite. Highly recommend Baterbee for your next roof!
Batterbee did an excellent job from start to finish. Upon review, I now realize that their focus was not on the new roof, but was on my customer satisfaction. From the initial meeting with the sales rep, to the scheduling representative, the field supervisor, the workers, and the final walk through, they always made sure to communicate what was happening next and answer any question I had. Everyone was very courteous and professional. Phone calls were returned usually within ten minutes. I am glad I chose Batterbee for my roof replacement and would gladly do so again. Very satisfied customer.
Manny and his crew were professional and did the job in a timely manner. We are pleased with the roof at first inspection. Many thanks to Manny and his guys.
From start to finish this was a smooth operation. When the representative came out for and estimate he did a thorough job of explaining the work to be done and the warranties relating to products and workmanship. The rep gave us a date to start and they were there on time with a reminder call the previous day. These guys work there tails off and finished in less than 2 days. They cleaned up with nothing left behind but a new roof. An inspector from Batterbee came out to check the quality of work. People on the phone were prompt and courteous and answered any questions we had. They deserve the 5 star rating.
FROM THE DAY SAM rOBINSON CAME OUT TO INSPECT THE STORM DAMAGE FOLLOWED UP BY THE JOB SUPERINTENDENT Travis, TO THE CREW CHIEF JOSE AND THE TREMENDOUS STAFF IN THE OFFICE, i can't say enough good things. The job went fast, the installation was exceptional, the crew was cleaning continuously and when we had an issue with our insurance carrier, they were helpful and supportive. I can't say enough good things. I'll definitely use the again!!!.. a
My name is John and on Friday Batterbee roofing put a new roof on my house . I was amazed on how they tarped my property to collect all the Materials that came off my roof as they worked. Chris and his crew did a great job . Chris was up and down all day checking job and working along with his men . They were very responsible honest and most of all respectful . And my roof looks great Chris and his men go beyond there duty to their customers. I'm very very happy with Batterbee roofing and would recommend them to anyone who asks I know a roofer you guys are the best . I wanna say thank you very to Keith& Justin & Chris & and the crew and office workers for a wonderful job thank you very much Great Job guys . Your very welcome thanks again for a great job
We are very satisfied with all the work that was done. Travis and Anthony were very helpful. The work crew did their work quickly and efficiently.