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Richard F.

I recommend Batterbee Roofing to everyone; they are friendly and produce quality workmanship. In October of 2021 we noticed water draining from our ceiling while it was raining. The next day I contacted 5 roofing companied; Batterbee Roofing was the only company that would come out the next day (the others stated 3-5 days). The next day Jason came to the house and determined where the leak was and placed a temporary patch on our roof. He said that there were some soft spots on the roof. In addition, he said that he was familiar with USAA claims. The following day John from sales came by and we ordered shingles that were going to take a while to get in. I informed him that my wife and I were going to Wisconsin for the holidays. He said that the Heather and the other ladies in the office will give us weekly updates on our order. On 14 Jan 2022 Josh and his crew roofed the house; they completely rapped the house 360 degrees to prevent debris from making a total mess of the area. Throughout the day Josh took many pictures to show us what the water damage did to the plywood and how they were going to repair it. It was amazing to see how the crew acted like a well oiled machine. There were no debates about what had to be accomplished next; they just did it.

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