Polite, professional and totally competent..
"Great job. Professional, on time and delivered everything as promised. Everyone was competent, friendly and went above and beyond what was expected. Site manager checked in every day and did a walk around after. Couldn't find a single problem, even no loose nails.
These are the guys you want doing your roof!
I was extremely impressed with Batterbee Roofing. I wanted the best quality job and not necessary the cheapest. My salesperson Charles took the time to research the unique items of the job and confirming with the manufacturer how the warranty would be affected. He was the only salesperson I talked to that I felt really invested himself to researching my job. After signing a contract, the communication from the office was good. They kept me informed on the status of my job at regular intervals. Once the job started the job supervisor Ivan did an excellent job overseeing everything. They definitely came across a few surprises during the job, but they handled them with utmost professionalism. They never complained when they hit difficult areas or had to do extra work to fix something. Even if they needed to go get additional tools or materials, they just made it happen. This was really nice. I cannot tell you how many times I have had contractors complain that the job was not easy. Not these guys. During the job they did have one unfortunate thing happen that was an error on their part. However, when I informed them of the problem, they were quick to get it resolved to my satisfaction. Both Ivan and his supervisor did not make any excuses, they just did the right thing. I really appreciate that. Batterbee made the roof replacement process as good as I can expect it to be. I am incredibly happy I selected them and would recommend them to anyone needing roof replacement.
New roof with solar tubes
Everything about Batterbee was excellent. Charles Carson was very professional and knowledgeable. The workers were all very polite and worked very hard. Josh the superintendent made sure the yard was cleaned up of all debris. I would recommend Batterbee to anyone who needs any roofing project done.
Very Happy
Nobody is anxious to buy a new roof. But Batterbee was the right place to buy. Very good job. Cleaned up. Very professional
Exceptional Service - Highly Recommend
After doing an extensive research for companies and getting several quotes, there was no comparison. Batterbee was the company for the job. From initial presentation from Charles to the installation and walkthrough, Batterbee provided exceptional service. They kept me informed about the status of supplies being ordered. When shingles arrived, the installation was completed in 1 day. NO shingles sitting on top of the roof or trailer bin sitting in the driveway for days. When they left, you would not even know they had been there, except for the beautiful new roof. The documentation of all the work being completed before, during and after was exceptional. I highly recommend Batterbee!!
Excellent
Our experience communicating with our sales agent, Charles, and through the completion of our new roof with Josh we couldn't be happier. Charles explained everything and Josh made sure everything was done correctly and completely. I watched the entire team tear off the old roof, replace damaged wood, found a defect in one of our solar tubes (which was easily replaced, at an added expense, it was way too old to contact the original installer for a replacement), re-covered with waterproof sheeting, valleys filled with peel n stick underlayment and the new shingles going on. I didn't watch the clean-up but boy did they do a great job as the site was a bit messy. Every step along the way was as discussed by Charles. I just did not like phoning the main office - had to listen to all of the various "press for" along with long waits before I spoke to a real person. Can't wait for the rain, and more rain to prove the incredible workmanship received. Thank You !!!
New Roof
Excellent job! very professional.
Great Job
The whole experience that I had with the Batterbee Company was very good,. They were courteous, explained everything that was going to happen and they did a great job.
Satisfaction Guaranteed
Met with Charles Carson to discuss roof replacement. Charles did a fantastic job explaining my options for selecting a new roof. He took me outside and showed my house on his phone with the roof selections I chose. Made the decision very easy after seeing the house with the roof I selected. Explained the process from start to finish. My neighbor had used Batterbee Roofing and they were extremely pleased with the professionalism and performance to get the job done. One day everything was stripped and the second day plywood was replaced and shingles installed. Manny Guiterez was the job site foreman. He kept me informed of what was being done as the job progressed and answered any questions I had. I would recommend Batterbee Rooofing to anyone needing a new or roofing replacement.
Roofing and gutter check
We called on Monday 1/16 and made an appointment for our roof and gutters to be checked. The appointment was made for the next day on 1/17. Being new to having a stucco home we were very concerned because the walls inside our lanai were soaking wet. We were concerned our roof was leaking. Charles went on our roof and inside our attic to check. He also checked our gutters for any possible leaks. He took his time and thoroughly checked everything. He assured us that because of the weather and humidity we were having that it was condensation. He was on time, professional and put our minds at ease. I highly recommend Batterbee roofing. We would definitely call them again if the need arises.
